• Social Services Receptionist

    Posted Date 2 months ago(2 months ago)
    Requisition ID
    # of Openings
    Area of Interest
    Elderwood at Liverpool
    Position Type
    Regular Full-Time
  • Overview

    Social Services Receptionists: join our growing company, while making some extra income, and making our residents daily lives more joyous! It is time to love your job! We've been dedicated to caring for your loved ones for 33 years, let us provide that same commitment to the growth in your career. 


    Elderwood at Liverpool is searching for an organized, bubbly & compassionate full time Receptionist to aide our very busy Social Services Department. Receptionist team members assist with ensuring the health and well-being of our residents by providing administrative assistance to residents and facility staff. This position is responsible for answering the main phone number, administrative duties and completing special projects. In addition to administrative tasks, our receptionists represent Elderwood in a friendly, helpful and positive manner. They are an integral part of daily life for residents and guests. As a receptionist you’re often the first point of contact when someone contacts the Social Services department, which means it’s down to you to give a great first impression!


     Perks of the Job:

    • Top Notch Medical, Dental, and Vision insurance
    • Generous PTO & holiday package
    • 401K Retirement plan with company matching
    • Monthly employee appreciation events
    • Employee of the month recognition
    • Truly make a difference in our resident’s lives while providing a warm and welcoming environment for all.
    • Just 10 minutes from Syracuse

    The Company: Elderwood is a strong and growing company that is truly invested in its employees. We just recently increased our wages and offer an excellent benefits package, including health, dental and vision coverage, paid vacations and holidays, an Education and Tuition Assistance Program and much more. We also just wrapped up a multi-million dollar renovation to update our facility including investing in new state of the art equipment 




    Receptionists Duties:

    • Answers phones and greets visitors in a friendly manner; ensures that needs of caller or visitor are responded to effectively or by referral to appropriate staff.
    • Sorts incoming mail.
    • Transport residents as directed by supervisor, management staff or Administrator.
    • Delivers newspapers to residents.
    • Collects fees and keeps records of guest tickets or special events; takes requests for reservations of conference room.
    • Performs typing assignments.
    • Forward mail of discharged residents.
    • Performs copy machine duplication assignments.
    • Complete specially assigned projects from various departments.
    • Display of genuine concern for the elderly; a dependable, patient and compassionate attitude toward residents. Display a demeanor which is always respectful of residents' rights and wishes.


    Receptionists Qualifications:

    • Minimum of 16 years of age required; HS diploma or equivalent preferred.
    • Employment Certificate/Permit required for applicable individuals.
    • Experience with answering multi-line phone lines.
    • Office experience and efficient typing skills required. Proficiency in Microsoft Office programs preferred.
    • Knowledge of office machines and equipment preferred.
    • Attention to detail, accuracy, and excellent organization skills required.
    • Ability to relate well with residents required; ability to maintain professional standards during stressful situations required. 


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