Risk Management Associate

Starting at $60,000 / Year

Business Risk Associate Opportunity

 

We are seeking a detail-oriented Business Risk Associate to support our risk management initiatives and help minimize operational and strategic risks across the organization. Reporting to the VP of Risk Management, this role plays a key part in ensuring compliance with company policies, government regulations, and industry best practices.

 

Prior experience in workers' compensation and insurance claims management is required.

Key Responsibilities:

• Assist in the development, implementation, and maintenance of risk management programs to mitigate incidents and financial exposure.
• Manage and analyze Workers’ Compensation, Professional/General Liability, Auto, and other insurance claims, coordinating with locations and insurance carriers.
• Identify risk trends and provide data-driven insights to enhance safety and compliance efforts.
• Support the incident reporting, investigation, and analysis process to drive improvements in workplace safety and liability prevention.
• Assist in the management of return-to-work programs, OSHA recordkeeping, and Surety Bond administration.
• Provide guidance on company risk management policies and ensure compliance with federal and state regulations.
• Handle confidential health information in accordance with privacy laws and organizational policies.

Risk Management: 

• Responsible for the timely review, assessment and reporting of all Workers’ Compensation, Professional/General Liability, and Auto insurance claims to the insurance carrier for the organization. May assist with claim reporting for other insurance lines, as assigned.
• Reviews all Employee Incident Reports and investigations, working with locations on corrective actions to prevent recurrence and future exposures.
• Identifies new claims with the potential for severity, multi-party claims, subrogation, and claims as otherwise defined; alerts the VP of Risk Management to same.
• Works with VP of Risk Management to identify and analyze incident trends in all areas, assisting with the development and implementation of risk mitigation strategies.
• Participates in the internal management of insurance claims, providing direct communication to internal and external parties, including but not limited to insurance claim adjusters, insurance brokers and/or defense counsel, as appropriate.
• Participates in periodic insurance carrier claim reviews.
• Serves as the primary point of contact for locations, insurance carriers, and third-party administrators regarding new Workers’ Compensation and Auto claims. May assist with other insurance lines, as assigned.
• Provides education, guidance, and support to locations on Employee Incident Reporting and Workers' Compensation procedures, ensuring locations have all materials required to comply.
• Strongly advocates for the Transitional Return to Work program to support injured employees and minimize lost workdays, control workers' compensation indemnity expenses, and improve employee recovery outcomes.
• Under the direction and guidance of the VP of Risk Management, may participate in the litigation process and settlement negotiations, as needed.
• Partners with the VP of Risk Management for internal review of policies and procedures related to the department; recommends updates and changes accordingly.
• Participates in and/or facilitates monthly Risk Management calls with site HR professionals and Administrators, reviewing all work-related incidents and other Risk Management related items.
• Updates and maintains documentation of Risk Management monthly call database.
• Assists VP of Risk Management with education and direct support to locations with OSHA Recordkeeping.
• Maintains all insurance claim databases, claim files, entering claim data with extreme accuracy.
• Responsible for updating and disseminating contact information to insurance carriers monthly.
• Manages Defense Counsel requests for medical records and other resident information related to claims.
• Maintains monthly and annual claim data trending reports.
• Reviews monthly insurance carrier loss runs to ensure information accuracy. Distributes Workers’ Compensation Loss Runs and statistics to all locations monthly.
• Manages Certificate of Insurance (COI) Requests and auto ID cards with insurance broker, maintaining internal databases and distributions.
• Assists in the annual insurance renewal process, provides updated organization information, compiling statistics and may participate in the application process, as requested.
• Maintains enterprise Vehicle Inventory database, ensuring all information is accurate and up to date.
• Manages Surety Bond renewal process for all locations, ensuring all bonds are renewed timely and accurately, with the approval of the VP of Risk Management. Requests new Surety Bonds, as requested by VP of Risk Management. 
• Reviews Surety Bond invoices for accuracy and forwards to Vice President for final approval.

Risk Managment: 

• Associates degree or a minimum of five years of experience in a Risk Management role.
• Minimum of five (5) years’ experience in Workers’ Compensation insurance & claims handling required; multiline insurance experience preferred
• Demonstrable knowledge of State Workers’ Compensation Laws and OSHA Recordkeeping
• Strong understanding of HIPAA and confidential handling of PHI required
• Must be proficient in Microsoft 365
• Valid, current driver license for occasional travel (10%)

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.