Are you a highly organized, detail-oriented individual with a passion for healthcare? Elderwood at Wheatfield is seeking a Clinical Scheduling Specialist to join our dynamic team!
At Elderwoood, the Clinical Scheduling Specialist generates, manages and updates master schedules for the nursing department while making adjustments as needed according to budgetary constraints, census fluctuations, attendance tracking, benefit accrual entries, and leaves of absence.
In this role, you will be the key point of contact for ensuring efficient and effective scheduling of our clinical staff, supporting our mission to deliver high-quality patient care.
About Elderwood at Wheatfield:
Located on a park-like campus that also features Elderwood’s independent and assisted living communities, Elderwood at Wheatfield is a bright and modern skilled nursing community centrally located in Niagara County, just east of Niagara Falls. Nationally recognized for quality rehab services, Elderwood at Wheatfield’s fully modernized therapy suite features state-of-the-art equipment for physical, occupational and speech therapy. The community also offers the Seasons Memory Care program for residents with dementia.
At Elderwood, our Mission is People Caring for People. Our values of Integrity, Collaboration, Accountability, Respect & Excellence are at the core of everything we do.
We strive to not only be the partner of choice for our residents, their families and community players – but also for our valued employees.
1. Acts as the point person and lead for all matters related to scheduling staff.
2. Thoroughly understands and uses the master staffing schedule extensively.
3. Uses multiple staffing tools intricately and possesses an in-depth understanding staffing to census expectations.
4. Troubleshoots and effectively problem-solves staffing complexities with minimum supervision.
5. Displays understanding of PPD metric and how to staff accordingly.
6. Maintains regular, consistent communication with DON/ADON to ensure coordination of staffing.
7. Maintains accuracy of nursing schedule in Kronos and all required tracking.
8. Prepares daily staffing sheets with continual revisions as necessary.
9. Follows company policies for staffing as well as budgeted guidelines for assignment of staff.
10. Completes a listing of vacant nursing positions for DON weekly.
11. Schedules staff time off requests according to established guidelines and the DON/ADON's approval/direction.
12. Ensures at least one other staff member is trained on the Staffing Specialist’s position in the event of vacation, sick leave, vacancy, etc.
13. Identifies critical or difficult to fill positions/shifts and takes proactive action to balance the schedule.
14. Reviews daily exception logs for payroll and assists with payroll preparation for the nursing and nursing admin department.
15. Communicates regularly with agency contacts and maintains positive, proactive business relationships.
16. Collaborates with human resources regarding policy implementation, compliance for new staff (both internal and agency) and properly communicates all staff requests (e.g. status changes).
17. Displays professionalism and ability to work in a high volume, fast-paced environment.
18. Communication expert with the ability to approach staff easily, form strong relationships and persuade staff to assist in times of need.
19. Consistently demonstrates fairness and impartiality in accordance with company scheduling/staffing practices.
20. Utilizes electronic timekeeping system as directed.
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